A: The increase will go into effect on December 15th, that helps ensure we know our customers, an army of dispute and fraud prevention analysts to help make sure trades run smoothly and to keep bad actors away from the marketplace. Tip: You can check the status of your report on the bottom of your trade page at any time. Some kiosk trades may require a fee in addition to Paxful's escrow fee. You can also specify the amount you wish to buy and the currency you prefer. There are many varieties of wallets available, whether youre looking for a web or mobile solutionyour Paxful wallet helps get you up and running ASAP! From there, you can copy your Ethereum wallet address or use the QR code. You can see all of your active trades on your dashboard. Once you've completed the required number of trades and your account is in good standing, you can contact our support team. Once the trade starts, the trade chat will be disabled. The community is 10 million strong and growing every day! However, you still have two options to log in: Stay tuned for updates as our team is working hard to get this released on mobile. When a buyer starts a trade with you, say Hi and let them know you are ready to trade. Also, pay attention to the reputation of your potential trade partner and choose the location carefully, to ensure that your trade partner will be able to deliver the gold to you. On the left side, youll see a menu with the total amount of crypto you have in your Earn Wallet, the amount of interest youve earned, and next weeks interest payout. Hover over your username on the top right of the page and click. This verification is important to protect our cryptocurrency sellers from any fraudulent activity. Also, do not forget to check for how long a user is present on our platform.It is also much better if the seller is ID-verified. HTTP addresses will not work for this purpose. Youll also need to accept Paxfuls new terms for Bank Transfers to continue with an automated trade. If you want to create your own offer, please see our article on creating offers. The sooner a dispute is filed, the more resources our team will have to help resolve the dispute. Remember that cryptocurrency transactions are final and irreversible. On every successful payment, a callback can be configured which can be set up to release the goods to the buyers on the merchant side. When sending to a private person, Paxful requires their information, which includes: Note: The wallet provider is the service that your recipient is using to accept the sent funds. . This article will give you an overview of the dispute resolution process. What is Transfer to Bank? Next, click on the Edit button, next to the View button. Here is how our request header should appear in your payload (this is a Webhooks service example in, 1. Dont flood the chat with messages as it may hold up the moderator. Transfer the payment to the sellers specified bank account. You can add a QR code to your Paxful account to help make your online wallet trades easier and faster. Paxful is a peer-to-peer online marketplace that allows you to buy and sell Bitcoin (BTC), Ethereum (ETH) and Tether (USDT) with anyone in the world. From there, you can choose your local currency. To troubleshoot 2FA with Authy, visit our help center page. Although its rate can fluctuate a bit, it maintains a 1:1 representation of the US Dollar on the Ethereum blockchain. Your experience. Click Next Step when youre done. Click Any currency and select your currency from the list. Because the algorithm takes current market conditions into account, this is something you may have to calibrate regularly to increase or maintain the visibility of your offer. Meaning, add our email addresses to your trusted list of senders. Click a time box and select a time from the drop-down list that appears. 2. To troubleshoot 2FA with Authy, visit our, 2. We've upgraded the way addresses are displayed in your wallet. Let us know the transaction ID associated with your conversion and our support team will take a look. Click Next Step when youre done. The last step for you is to release cryptocurrency from the trade escrow. When a trade starts, the sellers crypto is automatically transferred into our secure escrow. The trade is completed successfully. So, you've decided you're ready. Our moderators will definitely look into your case as soon as possible and reach out to you. If youre selling cryptocurrency and think that the buyer has sold you an invalid gift card, heres what you can do. We recommend taking a look at the guide we put together to help prevent issues like this in the future. Here is some more informationon how to sell cryptocurrency on Paxful. 7. Funds are credited to the merchants Paxful user account (in BTC or USDT by merchants choice). Once you have submitted a dispute request, you do not have to contact our Support. The resulting signature is unique to each request and doesn't directly contain any secret information. Accepted IDs include driving licenses, passports, and national IDs. Release time may not exceed the time stated in your terms. Clear offer terms also give advantage in case of a dispute. Consider including FAQs sectionthink what questions trade partners may ask. You can sell cryptocurrency and get paid using 350+ payment methods. , or if you have reached your wallet send out limit, youll be required to verify your ID before you can withdraw your funds. Here's what you need to know to complete the process. If you come across an offer that is suspicious or in clear violation of our Terms of Service, report it immediately. If youre the buyer, youll need to click on the QR code link to visit your trade partners online wallet. 1. leave this section blank while creating an offer. You can enter them from Merchant dashboard in. While selling cryptocurrency some payment methods have an option to make a chargeback. Select a popular email domain if possible. Paxful escrow must be used at all times or your account may be banned. A 6-digit code will appear on the app or you can copy the code for manual setup. Trusting users youve had a good trade experience with, is a good way to stay connected with them. Check our tips for selling cryptocurrencyfor more information. 2. This means that after youve received payment for your crypto your trade partner can request their funds back, if the third-party payment service allows it. If you decide to use your own private source or to deliver the gold in person yourself, you still must ensure minimal risk. Your wallet lets you see your transactions, similar to your online banking account. As standard, there is no limit for attempts. Guides, technical issues. 2. Be understanding to buyers as some of them may lack trading experience. 8. After you find a suitable offer, youll need to read and accept the new offer terms before the trade begins. If you are not the original owner of the gift card, this makes proving the validity of the gift card very difficult. The widget can be configured to show all offers, specific payment method offers or a specific offer. Both sellers and buyers can report a problem with a trade, regardless of whether the trade is successful or not. Created Jul 25, 2015 9.3k P2P finance advocates 4 To buy crypto for game items, you can also create your own offer. Once you submit your information and click the blue button, you will see the below image: You will need to verify your email address, phone number, address, and identity in order to comply with Paxful standards and the Travel Rule when sending out 1,000 USD or more in cryptocurrency. Paxful Help Center Account Account Security Account Security Keep your Paxful account secure with 2FA What is 2FA? The first step to selling cryptocurrency for gold is to look for an offer that accepts. Some conversions will go through after a few seconds so hang tight! Get a detailed overview of all your affiliates. . Just open up to your favorite browser and head to https://paxful.com. The entire block chain can be downloaded and openly reviewed by anyone, or you can use a block explorer to review the block chain online. Usually, for cash trades, buyers should promise to provide a teller receipt. You will earn a fee each time a trade is made in real-time. Verification is an important part of Paxful as we aim to make the trading experience on our platform as safe as possible. On Paxful, you can trade your cryptocurrency for gold. If you still dont have an answer after following the above steps, we recommend that you reach out to support. Go to the specified location and collect the cash from the buyer. Create an Account This is grounds for an instant ban as it indicates a scam. For further information on countries that have banned access visit. Some countries may not have the ability to upload a file during the ID verification process. Click on the Start Verification Process button. Youll also need to enter the amount you wish to purchase and the currency you prefer. Weve broken down the steps on how to add and use a QR code in the Paxful marketplace: If you created a sell offer with an online wallet, your QR code will automatically appear in the trade chat once the trade is started. Selling limits is the offered amount neither too low nor too high? A single unit of USDT is supposed to be equal to 1 USD. Does that still stand? If you post a transaction between these times, and you dont see your transaction posted on Paxful, we recommend you reach out to. We now have made it easier for you to see the most recent Bitcoin address created for your latest transaction. Please show to the buyer that you are ready. This quoted price may include additional fees charged by the Stablecoin Counterparty and/or third-party fees necessary to facilitate this transaction. Here are a few things you can do to protect yourself. Check our, Brokering is when you buy a gift card code from a third party and resell it later to someone else. Once the buyer has paid you and marked the trade as. For further information on what to provide in a dispute visit our Help Center page: For more information on why you may have lost a dispute, Not providing valid evidence requested within the time frame given to you, Unable to prove that you are the original owner of the gift card. Tip: Do take a screenshot of your proof and keep it as it may be useful in case of a dispute. They need to complete a trade with another person. Paxful contact info: Phone number: (865) 272-9385 Website: www.paxful.com What does Paxful do? Personalize your Paxful wallet profile so people you transact with know its you. There are three chargeback report statuses: You can also report a chargeback through the Contact Form. The new Travel Rule requires VASPs to securely gather specific information when a transaction is made between two VASPs. Even if you checked the code when you bought it, the person who sold you the code can use it anytime without your knowledge, and this is why it is against the Paxful Terms of Service. These fees are called Network fees and. To submit a ticket through PaxBot, simply type in your concern while you're logged in. If youre looking for more information on your safety in the marketplace, check out these articles: Paxful has an AML policy, we comply with Office of Foreign Assets Control ("OFAC") sanctions, were a regulated financial entity, and were trusted by over 5 million users. Note: If your attempt has failed, consider increasing the amount of light in the room. Lucas V. is back with another walkthrough of how to make the most of your #Paxful account. Reporting malicious users is a way to keep yourself and the community safe. links under the username to mark the user as trusted, or to block them respectively. To keep Paxful a safe experience for all, neutral judges (moderators) decide who wins or loses a dispute. Upon registering, you also get a free wallet to store the cryptocurrency you earn from trading on Paxful. Login with existing account that doesnt have enough funds. , you are restricted from using your Paxful account. A: Gift card fees are increasing from 4% to 5%. icon and choose one of the options from the list that appears. Unauthorized use of gift cards, such as selling a gift card in multiple trades and selling gift cards that have already been used. . Lightning is supported by many BTC wallets and exchanges and is usually used to send small amounts of Bitcoin (also known as micropayments). Dont hesitate to request any additional documentation or proofs such as: The first step to selling cryptocurrency for gold is to look for an offer that accepts this type of payment. This must be frankly stated in your offer terms and trade instructions. It means that a buyer of cryptocurrency is sure that he has made the payment and has actually clicked the, every trade has a payment window for a buyer to make a payment. Example: 1BvBMSEYstWetqTFn5Au4m4GFg7xJaNVN2. Note: Trade limits and wallet send out limits are tracked separately. If you want to report an issue but your trade hasnt been cancelled yet, it is better to, If you come across an offer that is suspicious or in clear violation of our, Choose a report type, write a detailed description in the. 6. trade, once all the details have been settled, its time to meet up with your buyer. Gold is one of the most valuable commodities whose value increased over time. Chargebacks can happen with some payment methods even after a trade is done. Its important that you do not give other users your contact information to do a trade outside Paxful trade flow. Choose your time zone from the Your Time Zone drop-down list. brick-and-mortar store and wants to buy goods. Bad offer termsOffer terms are confusing or contradictory. If youre not able to file a dispute, our team will do our best to help, but we may not be able to resolve the issue. You can also learn more about our API services in our developers' documentation. Your convenience is one of our top priorities, that's why we've enabled 400+ ways for you to buy and sell cryptocurrency on Paxful. In case of success, your photo will be sent automatically to our Verification Team. 2FA via Twilio Authy is set up. Buyers who are the most active on the platform and are ready for instant trade. However, some payment methods are only available in certain countries: To help make the marketplace a safer environment, Paxful has placed restrictions on some payment methods in certain countries. You need to verify your ID in order to use Earn. Make sure to read Paxfuls new Offer Terms carefully, then select whether youd like your trade partner to be verified, the visibility of your offer and you can enter a reason for the Bank Transfer (optional). This will tell you if there are any current issues that are being investigated, identified, or resolved. Your earnings are stored as bitcoin in your Kiosk account. Make sure that the funds were sent to the correct wallet address. 5. ), Any additional screenshots that prove you completed the transaction, The best way to resolve a trade issue is by. ), A full screen, un-cropped screenshot that shows both the code itself and the error message received when trying to redeem, For more information on gift card disputes, take a look at, A PDF of your bank statement that shows the transaction, Video recording of transaction history (name must match the name on your Paxful account, and please show the transaction history from the day before the trade up until today), Audio recording from you and the financial institution confirming the transaction, Any evidence you have (selfie with the person you traded with, receipts, etc. In case if you have tried all previous steps, please contact us to investigate your specific case. Paste the link into the Request URL field and click Save. Please contact us via support widget to generate a wallet address.
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