If your Echo keeps dropping a Wi-Fi signal, it could quickly feel useless. If youve done all the troubleshooting you can do, just shut down the music stream, wait five to ten minutes, then reboot. Open Alexa app on phone: relink Spotify skill. Follow the on-screen instructions to add your Spotify account again. Check to see if it works by saying, "Alexa, play (playlist) on (group name).". Fix Amazon Echo problems with communication, privacy, and more with our quick guide and the Alexa app. After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. Otherwise, Alexa will disable access automatically within 24 hours or when the guest leaves the location. So, if you ask Echo to play an artists song, the device might just tune into a radio station on Spotify which might be experiencing issues. Now when you delete your devices from the app, you can just ask Alexa to rediscover them by saying Alexa, discover my devices. This is a lot quicker than manually re-adding the device in the app. An Echo can't do anything without Wi-Fi (sometimes denoted by a spinning purple light). All other devices stay unavailable. Just to check, have you tried restarting your devices and your router to make sure everything is synced up? 3. Sometimes, the Echo device not playing Spotify music issue could happen due to out-of-date software. At this point I have no idea what to do anymore, any help would be appreciated. Fortunately, its easy to lower the sound. The Alexa app doesn't always follow suit, so make sure the app stays updated on the devices you keep it on. I also encountered the same problem as this one. Some face the problem only while playing a particular Spotify playlist. Tap the name of the remembered connection and select the option for Forget Connection. For that, go to your account settings followed by Apps. As the most professional-grade and uber-popular music converter for Spotify, it allows you to enjoy all features, including ad-free and offline listening, only for premium users and much more. I've been working for PCMag since early 2016 writing tutorials, how-to pieces, and other articles on consumer technology. Check Spotify application (computer), see that all the echo devices are gone. Open the Alexa app and tap the menu icon at the top left of the home screen. You should already have the Alexa app on your mobile device if you own an Echo of your own. Why not just re-add the option to remove unavailable devices instead of making people search forums to do something which should take a single click? She's also an expertly-tuned speaker that can fill any room with immersive sound. The Alexa app may fail to add them, or you may experience an unpleasant delay between the audio output of your various Alexa devices if you do manage to include them. Wi-Fi does its best when it comes to walls and floors, but physical obstructions can certainly break up signal strength, too. Thanks for your reply, I did try this already but thought I'd try it again. I have the same issue. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. So you need to add the correct Spotify account to the Alexa app. If one has fallen behind on key updates, it could lose compatibility with your Echo. We shall start with the basic fixes first that tend to get overlooked. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. These include (but are not limited to) a glitch, internet connection problem, outdated firmware, or being stuck in Loop Mode. The music streaming market is on the rise. The closer you can get your Echo Dot to the main location of your router, the better off youll be. How to Fix 8 Common Alexa and Amazon Echo Issues, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Fix It When Alexa says the Echo is Offline, How to Create a Smart Home Hub With Alexa, What Is an Alexa Preferred Speaker and How to Set One Up, Control Your Smart Home With the Alexa App for Android. Top 7 Ways to Fix Siri Not Playing Music from Apple Music. 3. Scroll down to Settings and then select Your Profile. Unlink Spotify Account From Alexa. Alexa multi-room music supports Amazon Music, Prime Music, Apple Music, Spotify, Sirius XM, TuneIn, and iHeartRadio. Of course, Spotify is also available for free-tier subscription users but in selected countries. I usually workaround this by saying Alexa, Spotify connect but have to do this multiple times throughout the day. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) The detection of Amazon Echo devices in Spotify Connect on Android broke recently. Chances are Spotify will fire right up again. Additionally, my historical devices are nowchallenging to connect to as they randomly also show as"Unavailable to control.". Say Alexa, play a news story. Alexa will read a news story based on your interests and the news stations youve accessed in the past. You can also visit your Profile to set up a voice ID and help Alexa recognize your voice more clearly when you use your chosen wake word. All Rights Reserved. For that, press the volume up button on your Echo. I hope they fix this soon. Amazon offers a wealth of Alexa troubleshooting information along with chat help and forums. Most of the handshaking between Amazon and the world of smart-products is firm and long-lasting, but these connections are also subject to error now-and-again. In other cases, the issue is caused by the inclusion of Bluetooth speakers. Next, you should try unlinking your Spotify account and Skill from Echo. First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. What does the Amazon Echo yellow ring color mean? According to Amazon, this phased rollout will allow the team to bring Matter support to the most popular devices on the market while ensuring the platform remains stable. It is really discouraging to see that at least 5 people are reporting the same issue in here, at least another five are reporting it on the "Amazon Spotify skill" (check the reviews) and still Spotify team is blaming every customer on their device and configuration. None of them should have the same names. Select your connected Alexa device to enjoy Spotify songs you're playing. So I followed these instructions to de-register the device from my Amazon account and effectively perform a factory reset. Thanks for letting us know that everything is working fine now. Lets check the fixes for Echo not playing music from Spotify. Check Your "Default Music Service" Settings. Issues with your network? If I ask Alexa to play music everywhere. Why does Alexa suddenly stop playing music? Multi-room music isn't designed for third-party Echo speakers, Fire TV, or Echo devices with speakers connected through Bluetooth. iPhone v. Android: Which Is Best For You? Restart any Echo device that isn't working with multi-room audio, then check to see if multi-room audio works. Make sure that both your Alexa device and phone are connected to the same network. To use Guest Connect on someone elses Echo, you need your own Alexa account as well as an Alexa Voice ID profile. Listen to music ad-free thank you for the follow up Kiril,I have tried every recommendation in this post, yesterday, I spent 2 hours with the Amazon team trying to set up a completely NEW Echo Device with the Spotify skill and my "faulty spotify account" and nothing works. Viwizard uses cookies to ensure you get the best experience on our website. Alexa app (phone): Disable the Spotify skill. Echos can use Amazon Alexa to control a variety of smart devices, which you can set up quickly in the Devices section of the Alexa app. It's also worth mentioning that Spotify should work well when each member of the family has their own Alexa account linked to their own Spotify account in order to be able to listen to Spotify on their respective devices. I am having the same problem. The Echo Dot is a fantastic way to stay connected with your schedule, favorite streaming platforms, news, weather, and smart home devices, but its not without its glitches. You can click the Converted icon and then click the Search icon to locate the folder. Youre watching TV and theres a character on one of your favorite shows named Alex. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. First, open your Alexa app. Step 3: Tap on Music followed by Spotify. Zion is all 4 devices in the house and when I play through this, it does play through the 4th gen Dot! for quite some time I'm struggling with 2 Echo Dots I bought. I hope the issue does not reoccur but because Spotify and Amazon cannot explain well what caused the issue, I am not confident that this wont happen again. Updated by Adam Gorden on Mar 3, 2022 3:35 PM. I have a device in my Device menu I need to remove but cannot as it is 'Unavailable'. Restart the router and modem. But sometimes things go wrong with the Echo. That changed in 2019 when Spotify gave the same privilege to its free users in countries like the U.S. and Australia. Tip: Did you know you can use your Echo device to call people? Readers like you help support Android Police. One handy feature of the Amazon Echo, Echo Dot, and Echo Show devices is that they're primarily fire-and-forget after setup. Also remember to always keep your app updated, so you don't miss any fixes or new features. All devices are "unavailable for listening on". You may find that music doesn't play on one or more of your Echo devices, or that one or more Alexa-enabled devices are unreachable during setup. Copyright 2023 ViWizard. We explain and teach technology, solve tech problems and help you make gadget buying decisions. Visit your Account Settings in the Settings section of your Alexa app, and you'll find the option to choose Voice Purchasing and control how it works or disable it entirely. 6. If Alexa multi-room audio doesn't work correctly, the problem might stem from a sync or connection issue that prevents one or more Echo devices from working with the multi-room audio feature. 3 - If Spotify is not set up, tap 'Link New Service', select Spotify You should then see a checkmark next to the hosts name indicating that you have connected to the device. Check our guide on how to link Spotify and make it default in Echo. Heres a look at every Echo device that now supports Matter: Amazon Echo devices are some of the most popular smart home hubs on the market. Thanks. 7. Keep in mind that if you subscribe to the Amazon Music Unlimited Single Device plan(Opens in a new window), you will not be able to listen to your music on another person's Echo. Then, tap on the Update button. Say Alexa, play some music, and Alexa will play songs based on what youve listened to in the past. Another simple thing that we miss at times is the Echo volume. If your Echo sometimes recognizes you and sometimes doesn't, practice speaking clearly and consider turning on the Adaptive Listening mode in Alexa App Settings. I've been experiencing this as well for a couple of weeks now. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. Do any idea to fix it, please. Step 2. You will need to speak each of the four phrases that Alexa displays on the screen. You do not have permission to remove this product association. If walls or appliances are in the way, it may need to be closer for a reliable signal. You do not have permission to remove this product association. For starters, theres a really neat feature on Echo Dots you can use when Alexa claims she cant understand you or does something completely unrelated to what you asked. And Echo Show appears to still be playing music despite the disabling of the skill and revoking of access. Check that the Alexa app and your smart home device have the latest updates. For that, open the Spotify app and go to its settings. Tyler Lacoma has spent more than 10 years testing tech and studying the latest web tool to help keep readers current. A multi-room speaker setup is also in the list as unavailable despite me deleting this in the Alexa app. Yeah, you! How to Play Spotify with Alexa on Amazon Echo. Amazon brings Matter support to 17 Echo devices. You can check for your Echo software version by going to the Alexa app. Given the above, how can you obtain earlier versions of the app? In the Alexa app, tap More > Settings > Notifications > Guest Connect and toggle it on so it says Enabled. Thank you SO much! Hopefully, things should be sorted then. Guest Connect works with any standard Echo device, including the regular Echo, Echo Dot, Echo Studio, and Echo Show. Simply say "Alexa, pair" and go to your phone's Bluetooth settings and find your Echo in the list of available devices. How to Set up Spotify on Amazon Echo for Playing, Part 3. 1 - Set up your Alexa device using the Amazon Alexa app Any more suggestions I could try? The app will search for the available Amazon Echo device. While the Amazon Echo . Thats why weve put together this guide. You can also ask Alexa to read the latest news. Link Prime Music to your Alexa device, then say "Alexa, play Amazon Music. any news on this issue?still got the same problem, Hey there you, To play Spotify music on your Amazon Echo, you can upload Spotify music to Amazon Music for playing. ViWizard will give you enough horsepower to download and convert Spotify music to Echo Dot, even listening offline. - I know it's unavailable and have no intentions of ever listening on it but I cannot remove it from my device menu as the three dots do not appear like the other devices. Tune in to hundreds of personalized radio stations with favorite and up-and-coming artists This is a privacy feature on Alexa devices. We will try to help you fix a variety of issues you face while using Spotify with Echo. https://www.pcmag.com/how-to/how-to-use-someone-elses-amazon-echo-with-guest-connect, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Amazon Music Unlimited Single Device plan, The Best Headsets and Headphones for Your Home Office, Addicted to Your iPhone or iPad? Whether you need to download Spotify playlist to MP3 or convert Spotify music to those popular audio formats like AAC, ViWizard Spotify Music Converter is an excellent choice. Use Spotify to listen to music and podcasts on Alexa. Once youre connected, you can now request your favorite music. If a smart device connection drops, check the device app and the device's Wi-Fi connection. Open Play Store (Android) and App Store (iOS) and search for the apps name. Thank you for your reply and confirmation. Had the same issue, thank you! Also, the weirdest thing is: Alexa has a default group "everywhere", which contains the 3 echo devices. I think that's all of the events. You'll see a handy volume slider for alarms, timers, and notifications at the top of the Sound menu . If you own a Fire TV stick or an Amazon Echo smart speaker, such as the Echo Dot (54.99, Amazon.co.uk) or Echo Show (74.99, Amazon.co.uk), there is also a single-device subscription available . Ever since the recent Spotify outage, my Echo constantly appears as Unavailable for listening on within the Spotify app. Cannot Remove Device as "Device is Unavailable", If you appreciate an answer, maybe give it a, If you appreciate my answer, maybe give me a. Whenever someone says her name, your living-room Echo Dot lights up blue, waiting for you to issue a command. Anyone who uses Guest Connect to access an Echo will automatically be reconnected the next time theyre in the same location. After unlinking and relinking Spotify and Alexa, all devices are available for a few minutes. Often during initial setups, Internet service providers (ISPs) will provide their own all-in-one modem/router combos. - They purchased an Echo and changed their Spotify account to German, their Spotify on Echo worked fine. Add Remote Start to Your Car with This Accessory, and Save $50 Today. Her love for Android and gadgets made her develop the first Android app for Kashmir. Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. Alternative Way to Play Spotify on Amazon Echo, How to Listen to Spotify Music on Google Home, How to Easily Play Spotify on Amazon Echo Speakers, Five Best Smart Speakers for Listening Spotify Music, Tackle the conversion of Spotify music format, Download Spotify music for listening anywhere, Listen to nonstop Spotify music without any ads, Get unlimited skips on any playlists and artists. It also wont work with Alexa accessories such as smart plugs, nor is it compatible with a Fire TV or Fire tablet. Simply transfer Spotify music to Windows Media Player and sync Spotify music to Amazon Music. Unplug your Dot, wait 10 seconds, then plug it back in. Youll also need to make sure whoever youre trying to call has approved you as a Drop In contact. the issue only happens on Echo 4th gen, and the Echo 3rd stays available. Please see image attached. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Echo Show has now disappeared which makes sense. That brought it back! After performing all troubleshooting steps above, I ended up breaking my remaining two 3rd gen echo dot devices too and I went rock bottom because all 4 of my echo dot devices were no longer getting detected by Spotify even after repeating all the steps above. Connect the Echo devices to the same Wi-Fi network, Switch the Echo devices from 5 GHz Wi-Fi to 2.4 GHz, Disconnect Bluetooth speakers from the Alexa-enabled device, Play music from a different supported audio source, Delete and reinstall the Alexa app on your phone. 2. You may be able to find your answer there. Some additional information I can provide is:- I have a family plan, the primary account is the one that cannot be linked (mine) I tried with my sons account and it worked (using the same device I used with my primary account), but of course I cannot use that one as he uses it on his phone, - On the mobile app, I can see on my sons account (the one that can be linked) a section called "Voice assistants and Apps" but that section is not shown when I use my primary account (the one that cannot be linked).Everything is update to the latest version and it has been weeks since I was able to do it. Yes, my Spotify is running on 8.7.78.373 too. To do this, follow these simple steps: However, since the issue doesn't happen in your son's account, it could be account-related. For instance, Alexa, play my Super Nova playlist. If it still doesnt work, take a look at your Spotify playlist names. I'm open to try any other steps you might have to triage the issue, but please provide either: - A step-by-step guide instead of a "help link" that might (or might not) be related to my issue and could just cause more problems. If the above doesn't help try creating anAmazon Householdwhichallows you to have multiple profiles in the same account, and you can link your Spotify account to your own Household profile and use the smart speaker you want, even if someone else is using another one in the house. Some users complained about the Echo unavailable for listening on Spotify problem. For that, follow these steps: Step 1: Open the Alexa app on your phone. While you here, let's have a fun game, Spotify stopped working on Amazon echo 4th Gen, can't find device anymore, If you appreciate an answer, maybe give it a. All devices are "unavailable for listening on". So if you are unable to listen to Spotify, the lack of a premium account could be an issue. Since we don't have access to users accounts from the Community, we'd recommend contacting our Customer Support directly so they can check the account backstage and help you further in case you need to transfer your content to a new account. ), Echo Dot 4 and Echo 4 (users in comments report 3rd generation is not affected).
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