We found that the best option is to then put the cap back on to carry it; if you pick the tank up by the handle, it tilts to an awkward angle and spills. Section 1114(I) and 15 U.S.C. If power has not been restored after several attempts, press the reset button. Any thoughts? Pull up on the solution hose and see if it comes out of the brass connector. Carpet Detergent for carpets and Oxy Fabric Cleaner, carpets more efficiently than the majority of other leading brands. Find a repair shop near you. If you are feeling strong suction, replace the filter inside the clear dome. This Warranty gives you specific legal rights. If you click on links we provide, we may receive compensation. There may be a diode attached in-line on the red wire. You may also have other rights that vary from state to state. You may need to press and release the spray trigger for 10-12 seconds in order to remove any air from the spray tube. Snap up the brass rings, and they will lock the hose into place. There might be a clog in the lower vacuum track, and the machine will have to be returned to the store and exchanged for a different machine. Next, attach the solution line. If water does not splash out of the nozzles in accessory mode, replace the rear pump. As you come to the end of your cleaning strip, release the spray button two steps before the end. Ensure the hose is securely attached to the brass connector. The Rug Doctor Deep Carpet Cleaner claims to be able to extract deep stains, and we wanted to see if this was true or not. Please explain the nature of the problem. Among the stains that can be removed with Spot & Stain Remover are beer, blood, butter/margarine, chocolate, clay, cocktails, cough syrup, dirt/grass, food coloring/oil, fruit juice, berries, gravy, ketchup, lipstick, make-up, motor grease/oil, permanent marker, red juice, salad dressing, shoe polish, soft drinks, soot, white wine. Please explain the nature of the problem. Read reviews of the best vacuums for carpets, including ones that do a great job removing pet hair. Re-connect the pump's wires to the Rug Doctor's black and white wires. When The Handheld Motorized Brush Does Not Oscillate Or Move Back And Forth At A Consistent Rate, What Should You Do? If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Center a replacement axle hub cap over the exposed axle end. Download With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Full affiliate disclaimer here, Rug Doctor Portable Spot Cleaner Not Spraying. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. There is a chance that the outlet you are trying to use is only rated for 10 amps, while the machine requires 11. Does the area where you have been cleaning feel wet to the touch? Re-assembly tipto reinstall the wheels and axle: Slide the axle and wheels back onto the Rug Doctor. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. These cookies will be stored in your browser only with your consent. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. If dirty water stops entering the upper white tank, the lower tank is empty. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Limit 5 per customer. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. Exclusions and limitations apply. But you can also find the solution in this article. That said, wed recommend you act fast if you drop your hot dog on the carpet and keep permanent markers away from young children who like to create unconventional art. Find a repair shop near you. Read full answer 11/16/2021 11:59:11 PM Find a repair shop near you. You can change the cleaning mode by using the white rocker switch found on top of the machine. If there is no suction coming from either the gray hose or the front of the machine, it is necessary to return the machine to the store where it was originally rented. Pulling on the braided brass or chrome hose gently will reveal whether or not the connection is secure. You will hear a click sound when the tank has locked into place. If the hand tool continues to have little or no suction, there may be a problem with your machine. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. We recommend you keep the original carton and packing materials. You may also have other rights that vary from state to state. (Not spraying): Rug Doctor Mighty Pro X3 Carpet Shampoo Floor Cleaner MP-C3. The hoses will leak liquids when pulled out. This cookie is set by GDPR Cookie Consent plugin. If the hand tool still has little or no suction, there may be a fault with your machine. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. You can buy a Rug Doctor machine, or rent one at many supermarkets and home improvement centers. You also have the option to opt-out of these cookies. Thanks for this. Finally, place the cleaning head of either hand tool into a bucket of clean water. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. Only Rug Doctor solutions should be used in the Rug Doctor machine to avoid issues and for best professional cleaning results. The cookie is used to store the user consent for the cookies in the category "Performance". Spray tips were clear. Your carpet should feel damp and you should see water returning into the upper white tank. Contact us here! If it is not, press the unit power button to the on selection. To reassemble your device, follow these instructions in reverse order while noting the re-assembly tips. Rug Doctor Carpet Upholstery Cleaner WT-C2A Shampooer Extractor Hot Water Clean. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. The cookie is used to store the user consent for the cookies in the category "Other. The problem(s) came when we tried to clean the Rug Doctor. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? The Rug Doctor Mighty Pro X3 (Machine) is backed by a five (5) year limited warranty (Warranty). The replacement pump must be installed in the same direction as the original. Cleaning instructions should always be found on the fabric label provided by the manufacturer. Excludes bundles. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. It could mean that the vacuum motor has moisture inside it. Next, attach the solution line. Turn on the vacuum and see if the machine can pick up the newspaper in its sucking action. Check to see if the power cord is plugged in. Is It Safe to Use Rug Doctor Cleaning Products Around Pets and Small Children? However, as carpet cleaners go, this is still on the higher end of the price scale. This website uses cookies to improve your experience while you navigate through the website. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Vacuum each room twice, once moving vertically, the next time working horizontally to remove as much loose dirt and debris as possible. Insert the end of the solution hose into the center of the brass connector. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. Insert the hose into the connector and push the hose until it snaps shut. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. Rug Doctor Portable Spot Cleaner Not Spraying. Is It Possible To Have My Portable Spot Cleaner Repaired? Fantastic. We were surprised at how frequently we needed to refill the 1-gallon water tank. Press the Soap & Scrub Solution Button to apply solution while making 2 slow wet passes (1 forward and 1 backward) over each area. These cookies track visitors across websites and collect information to provide customized ads. Remove the five 15.1 mm long Phillips machine screws securing the back plate. Instead of moving back and forth like you can with other carpet cleaners, we had to pull the machine backward in a straight path, then release the trigger, tilt the front of the machine up, and wheel it to the top of the carpet to do another pass. This Warranty does not provide for a refund of the purchase price. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. Press down on the double brass rings and hold them down. If you are feeling strong suction, replace the filter inside the clear dome. How To Use Hoover Power Scrub Elite: 10 Steps, How do I know What pile my Carpet is in? Rug Doctor and other products may have an Oxyclean additive - which is excellent for pet stains. The Pro-Deep Carpet Cleaner is made from sturdy, high impact materials and features one click, easy-lift clean and dirty water tanks, making filling and emptying easier. First of all, the dirty water tank isnt designed in a way that makes it easy to rinse out. Machines that use a hand tool with a red handle will not be required to remove the gray connector; instead, they will simply test the hand tool against their hand. How to fix rug doctor carpet cleaner not spraying water ( replace water pump) azteksoldier50 24K views 2 years ago Troubleshooting why your carpet cleaning wand is not spraying water Clean. This cookie is set by GDPR Cookie Consent plugin. We like that all the pieces attach to the main unit, so you dont have to find a separate spot for any attachments. Carefully note the pump direction indicated by the arrow on its label. It may be helpful to temporarily reinstall a screw to hold it in place while you work. Mike - Overall, we think the water tank could definitely be a little bigger, especially considering how much water this machine goes through. RugDoctor Water Pump Kit | eVacuumStore.com Turn the machine on, and begin slowly walking backwards across the carpet, pulling the Rug Doctor from one side of the room to the other. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure theyre securely in place. Check the connections on the back of the machine. Ben Lavadia - Alternatively, use pliers to unlatch the small retaining tab on the clamp. These cookies ensure basic functionalities and security features of the website, anonymously. For sticky, oily stains like motor oil, food grease or lipstick, use Hi-Traffic Pre-Treatment. Exclusions and limitations apply. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Float Columns should be checked for debris and rinsed thoroughly after each use. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. If it doesnt turn on or the reset button pops up again, return the machine to the store. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. You can safely clean most carpet materials, including nylon and polyester, with a Rug Doctor. Rug Doctor Repair Services - VacuumsRUs Limit 5 per customer. This website uses cookies to improve your experience while you navigate through the website. Login to make a RENTAL, or view your account. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Ensure the black rubber seal sits flush around the top of the white dirty water tank. The Rug Doctor claims to provide 75 percent more suction compared to other upright deep carpet cleaners, which means it sucks up more water. Download Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. However, if youre looking for a versatile model with an array of useful features, this isnt your best option. Get daily tips and tricks for making your best home. Try plugging the machine into a different outlet. Press down on the double brass rings, hold them down, and insert the end of the solution hose into the center of the brass connector. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Generally, don't use hot water. The Portable Spot Cleaner is the answer to all of your carpet staining problems. Among the stains that can be removed with Oxy Power Stain Remover are: beer, blood, butter/margarine/chocolate, clay/cough syrup/curry/curry sauce, crayon/dirt/grass, food coloring/grease/oil, fruit juice/berries/grape juice/ketchup/gravy, ink/jelly/jam/ketchup/lipstick/makeup/motor grease/oil/paint/water. Is It Possible To Use Cold Water In A Rug Doctor? Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. You should feel strong suction. There are a variety of stains that can be tackled with the help of trigger sprays. To use this feature, we simply flipped a switch on the back of the machine, and when we pressed the normal trigger, an extra stream of fluid came out the back of the machine. If this is the case, remove the tank and refill it with water or solution as needed. The Rug Doctor Pro Deep Carpet Cleaner (Machine) is backed by a five (5) year limited warranty (Warranty). Rug doctor not spraying fix - YouTube In this case, youre better off just attaching the hand tool and spraying it with that. Do you know which way for sure the pump nozzles should be facing on our model? Pull up on the solution hose and see if it comes out of the brass connector. This cookie is set by GDPR Cookie Consent plugin. Robert - We replaced our pump but still does spray. Turn the switch to Carpet, then press down on the red button and pull back slowly and steadily. This is completely normal. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. By clicking Accept, you consent to the use of ALL the cookies. Check the red base tank has enough water, and refill if necessary. Analytical cookies are used to understand how visitors interact with the website. There is likely a problem in the machine,and you will need to return the machine to the store and exchange it for a different machine to use. Rug Doctor's Pro-Deep Motorized Upholstery Tool Head extends the life of upholstery by deodorizing and removing stubborn stains for refreshed surfaces that look like new. When reinstalling the Float Column into the Wide Opening lid, make sure that it is properly aligned with the other components. Ensure the dome filter is properly connected. The new water pump has a blue and brown wire, the Rug Doctor Pro has a black and white wire leading to pump. Rug Doctors Pro-Deep Carpet Cleaner removes over 90% of ground-in dirt, grime and oils embedded in carpet. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. The cookie is used to store the user consent for the cookies in the category "Analytics". There is a single pump in the model Mighty Pro and the model X3, while there are two parallel pumps in the Big Track models. If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. Motorized Brush with Strong Suction Attaches to Pro-Deep Carpet Cleaner to Remove Tough Stains, Soils and Lingering Odors; Ideal for Home and Car Detailing In no event shall Rug Doctors liability exceed the purchase price of the Machine. We did like that you can measure out soap with the cap, however, as this saves you from having to keep a separate measuring cup on hand. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? It does not store any personal data. With the Rug Doctor Deep Carpet Cleaner, you can keep your floors looking their best even in high-traffic areas. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. We ended up filling up three times for a medium-size area rug. Pull the white tank out and set it aside. Some helpful tips. 3. Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized Jun 10, 2020 These cookies will be stored in your browser only with your consent. Check to see that the power cord is properly connected and that the power switch on the top of the machine is turned on. Does the job, but a few features may leave you scratching your head. Check the connections on the back of the machine. . Having issues with your order? Securely place the full Clean Water Tank back onto the machine. Tips on Using a Rug Doctor on Really Dirty Carpet Contact us here! Press down on the double brass rings and hold them down. Rug Doctor Trouble Shooting: No Spray.If you have no spray, this will mean your carpet is dry to touch. Run hot water through the filter in your sink for about 20 seconds. Rug Doctor will pay the freight charges to return your Machine to you. The wine was still slightly visible, but it could probably be removed with a spot treatment. Make sure the power button is positioned to on. Unscrew the Easy Measure Solution Pour Cap from the Clean Water Tank. I took the screen off and cleaned it up, put everything back together and it works like new again. We also use third-party cookies that help us analyze and understand how you use this website. These cookies ensure basic functionalities and security features of the website, anonymously. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. You must hold down the red button whilst walking backwards to activate the spray. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". A hose might have come loose from the inside of the machine,and it will need to be returned to the store and exchanged for a different machine. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. This machine is not intended for use in an industrial or commercial setting. I looked at the hose in the water tank and the screen at the end if the hose was slimy and clogged. Find a repair shop near you. $75.00 shipping. Check for any obstructions in the wire mesh filter; you should be able to see light through the filter at all times. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. The cookies is used to store the user consent for the cookies in the category "Necessary". Insert the end of the solution hose into the center of the brass connector. Rug Doctor X3 Commercial Carpet Cleaner - Large Red Oxy Pro Pack, Exclusive Vibrating Brush Spray Scrub and Extract Embedded Dirt and Grime, 48 oz. The one special feature of this carpet cleaner is the optional Super Boost, which is intended for heavily soiled or high-traffic areas. 5 yr. ago. These cookies track visitors across websites and collect information to provide customized ads. If the hose is loose, pull down the connector until you see the silver ball bearing. Pro-Deep Carpet Cleaner Support | Rug Doctor Pro-Deep Carpet Cleaner Where do I get started? The Mighty Pro and the X3 models have one pump , while the Wide Track (WT) model has two identical pumps running in parallel. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Amazon.com: Customer reviews: Rug Doctor Mighty Pro X3 Pet Pack These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. As it is an electronic item, sometimes you may face technical problems. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. Wed recommend vacuuming thoroughly before using this carpet cleaner if you have long-haired pets. Reply. Its not advisable to use a water-extraction machine like the Rug Doctor on Oriental rugs made with silk or wool, hand-loomed or braided wool rugs, sisal or jute. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Remove the gray hose connector that connects to the hand tool and use your hand to check the suction for any leaks. Find a repair shop near you. We can replace your pumps! Offer ends 5/4/23, while supplies last. There might be a clog in the lower vacuum track. If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. If the Rug Doctor is not spraying properly, you may need to replace the pump . After much head-scratching and consulting the manual, we determined that theres no easy way to clean out this area. Youll see dirty water coming up through the see-through dome. The grey and black vacuum hose should be in place. Check to see that the switch on the top of the Motorized Brush has been flipped to the ON setting. If water splashes out of the nozzles for the Wide Track model but does not spray adequately, check the spray nozzles for clogs first. While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. Youll see dirty water coming up through the see-through dome. Release the Soap & Scrub Button. When it comes time to put away your Rug Doctor, there are some good and bad features. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Clean Water Tank holds 1.5 gallons of water. Check the braided hose that feeds the cleaning solution to the spray nozzle. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. To use the upholstery tool, we just had to put the water and suction tubes into their respective holes. If you are having trouble, pry under the cap to loosen it from the axle. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. Watch the upper white tank and empty as needed to prevent from filling with foam. Feel the carpet where the machine was sitting. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. So if the stain youre targeting is on the last foot or so of the carpet, youre going to have to do some awkward maneuvering to get the Super Boost spray onto it. This may take significant force. Then, try turning on the machine. The only stains that remained steadfast were the mustard and permanent marker. HOW DO I GET SERVICE UNDER THIS WARRANTY? A 1-liter bottle of cleaning solution will clean approximately 2 rooms (38 sq.m), A 2-liter bottle of cleaning solution will clean approximately 4 rooms (75 sq.m), A 4-liter bottle of cleaning solution will clean approximately 8 rooms (150 sq.m). If problems persist, find a repair shop near you. In no event shall Rug Doctors liability exceed the purchase price of the Machine. Rug Doctor Spot And Stain Scrubber Multi-Purpose Formula; Deep Cleaning Foam Removes Tough Stains; Ideal For Quick Cleanup Of Spots & Spills; Fabric-Safe Scrub Brush, Non Toxic, CRI Certified by Rug Doctor $11.03 Out of Stock Rug Doctor Spot + Pretreat Dual Action Cleaner Spray by Rug Doctor $11.83 Out of Stock When dirty water no longer shoots into the tank, the reservoir is empty. Overall, this machine does a good job at its main purpose, but its lack of intuitive, easy-to-use features makes us balk a little at the price tag. Do not use it with the replacement part. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. You may also have other rights that vary from state to state. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. Ensure that your homes circuit breakers and fuse box are in working order. If it is not, lift the Waste Water Tank and reposition it in its original position. The red tank should be full with hot tap water and cleaning solution, and the white tank empty. Youll see dirty water coming up through the see-through dome. Disassemble the unit and remove the Waste Water Tank. Gently tilt the machine back and place a newspaper under the front of the machine. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Check the connection by gently pulling the hose upwards. Rug Doctor Not Picking Up Water: What to Do? - CleanerProfy The hand tool also comes with a caddy that you can clip onto the back of the Rug Doctors handleno screwdriver needed. If you are feeling strong suction, replace the filter inside the clear dome. Look through this guide. Firstly, you will need to check that you have filled the correct tank. Before you begin, determine if the pump(s) require replacement.
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